RETURNS AND EXCHANGES: Brand new unworn, unwashed clothing (and shoes) with no stains, visible wear, smells, or animal hair may be exchanged or returned within 14 days of receipt for store credit ONLY, no refunds.
All salvaged items and accessories such as jewelry, intimates & beauty items are final sale only. We do our best to list as much info as possible for each item but please do not hesitate to request more information and photos prior to the purchase!
- Original shipping fees are non-refundable & return shipping is the responsibility of the customer.
INCORRECT OR DAMAGED ITEMS: If a damaged item is received you must notify Discover Mélanges within 5 days of receipt. It is the customers' responsibility to inspect all deliveries within 5 business days of receipt. All damaged items must have tags attached and be in unworn condition. Damages resulting from cutting package with scissors and cutting garments will not be replaced.
All returned items are for STORE CREDIT ONLY, no refunds. Items must be received within 14 business days of receiving the order to get a store credit. Anything after 14 business days will not be accepted, and you will be responsible for shipping costs to get it back to you. If you choose not to pay shipping charges to return the items to you, your items will be donated to charity after 30 days.
Once we receive returned packages we inspected & process returns within 7-10 business days. You will then be given a store credit of the amount of the item at the time of purchase minus incured shipping charges. We are not responsible for any shipping costs, the customer is responsible for all shipping costs.